Privacy Policy
Effective date: August 2026
This Privacy Policy explains how Olive Grove Therapy ("Olive Grove Therapy," "we," "us," or "our") collects, uses, and protects information when you visit olivegrovetherapy.com (the "Site"). We care about your privacy and try to keep this straightforward. If anything here is unclear, please reach out using the contact details at the bottom.
A note about your health information
The information you share on this website is not the same as the health information you provide when you book or receive care.
If you fill out an intake form, health history, or any similar document as part of becoming or continuing as a client, that information is collected and stored through our separate, secure intake system, not through this website. Please do not send health details, medical history, or other sensitive personal information through the general contact form or by regular email, since those channels are not intended for that purpose. If you need to share that kind of information, we will point you to the secure system built for it.
Information we collect
Information you give us. When you contact us, request or book a session, or sign up to hear from us, we may collect your name, email address, phone number, and anything you choose to include in a message. If you subscribe to updates, we collect your email address for that purpose.
Information collected automatically. Like most websites, ours automatically collects some technical information when you visit, such as your IP address, browser type, device type, the pages you view, and how you arrived at the Site. We collect this through cookies and similar technologies, and through analytics tools. See "Cookies and analytics" below.
Payment information. If you pay for a session or product online, your payment is processed by a third-party payment processor Full Slate. We do not collect or store full card numbers on the Site. The processor handles that information under its own privacy and security terms.
How we use your information
We use the information we collect to:
• respond to your questions and requests
• schedule, confirm, and manage sessions
• process payments for sessions or products
• send updates or news if you have asked to receive them
• keep the Site working, secure, and improving over time
• meet our legal and record-keeping obligations
We do not sell your personal information.
How we share your information
We share information only in these limited situations:
• Service providers. We use trusted companies to run parts of our business, such as website hosting, scheduling, email, payment processing, and analytics. They may access your information only to perform work for us and are expected to protect it.
• Legal reasons. We may share information if the law requires it, or to protect the rights, safety, or property of our clients, the public, or us.
• Business changes. If the practice is ever sold or reorganized, information may transfer as part of that change, subject to this policy.
Cookies and analytics
Cookies are small files stored on your device that help the Site function and help us understand how visitors use it. We use them for basic operation and for analytics through Google Analytics.
You can control or disable cookies through your browser settings. Turning them off may affect how some parts of the Site work. Where required, we will ask for your consent before placing non-essential cookies.
Links to other sites
Our Site may link to other websites and services, such as our scheduling or intake system, social media pages, or a podcast platform. We are not responsible for the privacy practices of those sites. We encourage you to review their policies before sharing information with them.
How long we keep information
We keep your information only as long as we need it for the purposes described here, to run the practice, and to meet legal or recordkeeping requirements. When we no longer need it, we take reasonable steps to delete or de-identify it.
Your choices and rights
You can:
• ask us what personal information we hold about you
• ask us to correct or delete it
• unsubscribe from our emails at any time using the link in the email or by contacting us
Depending on where you live, you may have additional rights under state privacy law.
To make any request, contact us using the details below. We will respond as required by law.
Children’s privacy
The Site is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
Security
We use reasonable measures to protect the information we collect. No website or method of transmission is completely secure, so we cannot guarantee absolute security, but we work to safeguard your information and limit access to it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top. Significant changes will be noted on this page.
Contact us
Questions about these Terms? Contact us at:
5800 Edwards Ranch Road, Fort Worth, TX 76109
(817) 459-2300